Sirius Matters Privacy Policy

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This privacy policy was last updated in April 2023.

This Privacy Policy tells you how Sirius Matters (Sirius Matters Pty Ltd (SIRIUS MATTERS)) handles personal information. It includes our website www.sirius-matters.com.

Personal information is any information or opinion about you in which you are identified, or from which you are reasonably identifiable.

SIRIUS MATTERS has a deep commitment to privacy. Even though many small businesses are exempt from complying with the Privacy Act 1988 (Cth), we formally opted in September 2006 to be covered by the Privacy Act in all of our activities. We also seek to exceed the requirements of other law that protects personal information such as the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth).

We only collect personal information voluntarily and we use it to provide services to you and to help us to carry out our business.

The main ways we collect your personal information are:

• When you give it directly to us, for  example when you contact us via the website, send us email, subscribe to  receive SIRIUS MATTERS communications or exchange business cards with us
• In the course of discharging any commercial arrangements between SIRIUS MATTERS and you or your organisation
• Indirectly in the course of normal business, for example, when a third party gives us information about you, or we seek information about you from a third party. We might do this if we are finding people to invite to an event or to offer a service.
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We collect and hold the following kinds of personal information:

• Information relevant to your business interactions with us such as your name and position, email address, phone number, business postal and street address, and information about our interactions
• The fact that you receive our newsletter and information about your interactions with the newsletter such as the fact that you opened the newsletter and that you clicked the link inside it.

We only use or share personal information to:

• Provide the agreed service to a client
• Send email newsletters to people we have been in contact with and who have not opted out of receiving it

We don’t use or share your personal information for any other purpose without your permission, unless the law requires it.

If we share personal information with a subcontractor to help us with our work, we make them sign a confidentiality agreement and enter into a contractual agreement to keep the information secure. We will disclose to you if we choose to use a sub-contractor with your engagement.  We check from time to time that they have complied with their agreement.

We handle personal information in the following primary ways as part of our internal functions and activities.

We use Microsoft 365 to conduct our work, which includes handling documents and correspondence that contain personal information. We only use the following products and services: Exchange, OneDrive, SharePoint, Teams, and Office.

We have set up reasonable security safeguards including multi-factor authentication (MFA), role-based access controls, and promptly applying patches to applications and devices. Our Microsoft 365 data is stored in Australia. Microsoft’s Trust Center is located here.

We use Tresorit, an encrypted file sync and sharing service based in Switzerland, to host our data which includes personal information. The information is encrypted both in transit and on the service provider’s servers.

We have set up reasonable security safeguards including MFA and role-based access controls. Only SIRIUS MATTERS personnel have access to it. Our Tresorit data is stored in Ireland. Tresorit’s security page has further information.

The SIRIUS MATTERS website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies and JavaScript to collect website traffic data. The following information is transmitted to and stored on Google's servers for analysis:

• The time the current visit occurred
• Whether the visitor has been to the site before
• What site referred the visitor to the web page
• The visitor's IP address.

SIRIUS MATTERS uses the statistics provided by Google Analytics to evaluate the effectiveness of our website and improve its functionality. We do not install any other cookies, local shared objects or other web bugs to research the habits of individual visitors. You can opt out of Google Analytics by visiting here.

You may ask us for access to personal information we hold about you. Please tell us whether you would like access to all or just a particular part of your personal information. We will respond to you within a reasonable time, which generally will be within five working days.

In line with our commitment to protect your privacy, we may ask you to verify your request.

You may ask us to delete personal information we hold about you and your organisation and we will take reasonable steps to do so.

We take reasonable steps to ensure that the personal information we hold is accurate, up-to-date and complete. This includes:

• Recording information in a consistent      format
• Confirming the accuracy of information we      collect from a third party
• Periodically checking and updating our      contact lists.

If you think that personal information we hold about you is inaccurate, please contact us at info@sirius-matters.comand we will correct any identified inaccuracies or let you know why we cannot do so.

If you have a complaint about the way we have treated your personal information, please contact us and we will respond as soon as possible to resolve the issue. We also welcome any questions and comments you may have about our privacy practices.

Email: info@sirius-matters.com

Telephone: +61 3 9016 2600

Write to: Sirius Matters Pty Ltd, PO Box 905, South Melbourne 3205 Australia

If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner.

Email: enquiries@oaic.gov.au

Telephone: 1300 363 992 (from overseas +61 2 9284 9749)